{"id":5775,"date":"2024-06-10T09:11:03","date_gmt":"2024-06-10T02:11:03","guid":{"rendered":"https:\/\/taylormade-golf.vn\/?page_id=5775"},"modified":"2024-12-04T08:58:23","modified_gmt":"2024-12-04T01:58:23","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/taylormade-golf.vn\/en\/chinh-sach-doi-tra\/","title":{"rendered":"Return\/Exchange Policy"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Return\/Exchange Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Inspection and Return\/Exchange Policy<\/strong><\/p>\n

Customers can inspect the condition of the goods and exchange\/return them at the time of delivery\/receipt in the following cases:<\/p>\n

    \n
  • The goods do not match the type or model in the order placed or as shown on the website at the time of ordering.<\/li>\n
  • The quantity is insufficient or incomplete as in the order.<\/li>\n
  • The external condition is affected, such as torn packaging, peeling, or broken items.<\/li>\n
  • Customers are responsible for presenting relevant documents to prove the above deficiencies to complete the return\/exchange process.<\/li>\n<\/ul>\n

    2. Notification and Return\/Exchange Time Regulations<\/strong><\/p>\n

      \n
    • Time to notify for exchange\/return: within 48 hours of receiving the product in case the product lacks accessories, gifts, or is broken.<\/li>\n
    • Time to send the product back: within 14 days of receiving the product.<\/li>\n
    • Location for product exchange\/return: Customers can bring the goods directly to our office\/store or send them by post.<\/li>\n
    • In case the exchanged product is out of stock, we will send an equivalent item if the customer agrees or refund the customer.<\/li>\n
    • Trong tr\u01b0\u1eddng h\u1ee3p Qu\u00fd Kh\u00e1ch h\u00e0ng c\u00f3 \u00fd ki\u1ebfn \u0111\u00f3ng g\u00f3p\/khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, Qu\u00fd Kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7 \u0111\u01b0\u1eddng d\u00e2y ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng\u202fc\u1ee7a ch\u00fang t\u00f4i. Hotline: 1900 088886<\/li>\n<\/ul>\n

      3. Refund Policy<\/strong><\/p>\n

        \n
      • In the case of a return\/exchange due to our fault, and it is eligible for a refund, we will refund the customer.<\/li>\n
      • Refund method: Bank transfer<\/li>\n
      • Time: within 3 days from the date of refund confirmation. However, the time may be extended due to the bank's payment processing procedure. We apologize for any delay caused by the bank.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        Ch\u00ednh s\u00e1ch \u0110\u1ed5i tr\u1ea3 1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 Qu\u00fd Kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra t\u00ecnh tr\u1ea1ng h\u00e0ng h\u00f3a v\u00e0 c\u00f3 th\u1ec3 \u0111\u1ed5i h\u00e0ng\/ tr\u1ea3 l\u1ea1i h\u00e0ng\u202fngay t\u1ea1i th\u1eddi \u0111i\u1ec3m giao\/nh\u1eadn h\u00e0ng\u202ftrong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p sau: H\u00e0ng kh\u00f4ng \u0111\u00fang ch\u1ee7ng lo\u1ea1i, m\u1eabu m\u00e3 trong \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t ho\u1eb7c nh\u01b0 tr\u00ean website t\u1ea1i th\u1eddi \u0111i\u1ec3m […]<\/p>\n","protected":false},"author":102,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5775","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/pages\/5775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/comments?post=5775"}],"version-history":[{"count":0,"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/pages\/5775\/revisions"}],"wp:attachment":[{"href":"https:\/\/taylormade-golf.vn\/en\/wp-json\/wp\/v2\/media?parent=5775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}