• The following terms and conditions apply to Users or End Users (“User”, “You”, “Client”, “Customer”) accessing the website https://taylormade-golf.vn/ of THANG LONG TRADING VIETNAM JOINT STOCK COMPANY (hereinafter referred to as “THANG LONG TMVN”).

1. Purpose and scope of information collection

The collection of customer information is for managing consumers related to purchasing activities on the website and promptly handling any arising situations (if any).

The collected personal information will only be used in our business of selling products and to assist customers with issues related to product purchases.

The personal information collected by THANG LONG TMVN includes:

• Full name
• Address
• Phone number
• Email

In addition to personal information, service-related information includes:

• Product name
• Quantity
• Delivery time

The company collects this information in the sections: Products, Contact, Payment.

2. Scope of information usage

The collected personal information will only be used internally by THANG LONG TMVN for one or all of the following purposes:

• Customer support
• Providing information related to services
• Processing orders and providing services and information via our website as per your request
• We may send information about products, new services, upcoming events, or recruitment information if you register to receive email notifications
• Additionally, we will use the information you provide to manage your customer account; confirm and carry out financial transactions related to your online payments

3. Information Storage Duration

Đối với thông tin cá nhân, THANG LONG TMVN chỉ xóa đi dữ liệu này nếu khách hàng có yêu cầu, khách hàng yêu cầu gửi mail về contact@thanglongtm.com

4. Individuals or organizations that may have access to personal information

Individuals or entities that may have access to customer personal information fall into the following categories:

- THANG LONG TM VIETNAM JSC.

- Partners contracted to perform part of the services provided by THANG LONG TM VIETNAM JSC. These partners will receive information according to the contract agreement (may be part or all of the information depending on contract terms) to support users in using the services provided by the company.

- Provision to competent state management authorities upon request.

5. Address of the information collection and management unit

– THANG LONG TM VIETNAM JSC

- Address: No. 481 Au Co Street, Nhat Tan Ward, Tay Ho District, Hanoi City, Vietnam

- Business location: 3B Thi Sách, Phường Phạm Đình Hổ, Quận Hai Bà Trưng, Thành Phố Hà Nội, Việt Nam

- Phone: 1900 088886

– Website: thanglongtm.com

– Email: contact@thanglongtm.com

6. Means and tools for users to access and edit their personal data

THANG LONG TMVN does not collect customer information through the website. Customer personal information is collected via email orders sent to our email inbox: contact@thanglongtm.com

You can contact the above email address and phone number to request THANG LONG TMVN to edit your personal data.

7. Mechanism for receiving and resolving consumer complaints related to the use of personal information for incorrect purposes or beyond the notified scope.

At THANG LONG TMVN, protecting your personal information is very important. You are assured that the information provided to us will be kept confidential. THANG LONG TMVN is committed not to share, sell, or rent your personal information to any other person. THANG LONG TMVN is committed to using your information only in the following cases:

• Improving the quality of customer service
• Resolving disputes and complaints
• When required by law

THANG LONG TMVN understands that your rights in protecting personal information are also our responsibility. If you have any questions or comments related to THANG LONG TMVN's privacy policy or concerns about the misuse of your personal information, please contact us via hotline 1900 088886 or email: contact@thanglongtm.com