Warranty Policy

Warranty Period:

The product is warranted according to the manufacturer's policy. Please carefully read the warranty period information for each product.

Products are warranted when they meet the following conditions:

  • The product is still within the warranty period as stipulated by the manufacturer.
  • The warranty card is intact.
  • The product damage is not due to drops, strong external impacts.

Warranty process: The product needing warranty should be sent to the store with the warranty card at the following address:

  • Hotline: 1900 088886
  • Email: [email protected]
  • Địa chỉ: 3B Thi Sách, Phường Phạm Đình Hổ, Quận Hai Bà Trưng, Thành Phố Hà Nội, Việt Nam

We will assist in sending the product to the manufacturer's warranty center. Shipping costs will be borne by the customer.

Regarding the return policy for products, please refer to the information on the page Return/Exchange Policy.

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